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Privacy Policy
HD Audio Conferencing and related services are operated by CallWave and Vapps
Inc. ("CallWave and Vapps"). We know that you care about your privacy
and want you to understand how we may collect, use and disclose
information we learn from you during your use of callwave.com/conferencing
and any other direct-to-consumer web sites or services operated
by CallWave and Vapps (collectively the "CallWave and Vapps Services"). This notice
tells you what information we collect, steps we take to protect
and secure it, how we use and share the information, and finally,
how you can access that information or contact us with questions
or concerns when you use www.callwave.com/conferencing and the CallWave and Vapps
Services.
Personal
Information We Collect
CallWave and Vapps collects personal information that you provide when you register
with us and/or use the CallWave and Vapps Services. Personal information means
any information that may be used to identify an individual including,
but not limited to, information such as your name, address, telephone
number, and e-mail address. The type and amount of Personal information
collected by CallWave and Vapps will vary depending on how you use the CallWave and Vapps
Service. Personal information CallWave and Vapps may collect through your voluntary
submissions include: Email address, Skype Name and Billing Information
including address and phone numbers.
Aggregate
Information
CallWave and Vapps may aggregate your personal information with information from
other users (without personally identifying you) and share it with
our business partners or others. Aggregated information is not personal
information subject to limits of this policy.
Credit
Card Information and Related Call Details
CallWave and Vapps may also collect personal information about your transactions
with us and with some of our business partners. This information
might include information necessary to process payments due to us
from you such as your credit card number. CallWave and Vapps automatically receives
and records information on our server logs from your browser, including
your IP address, cookies, and the pages you request. Similarly,
CallWave and Vapps also automatically receives and records information when you
use the CallWave and Vapps Service, including Caller-ID information and Skype
ID. CallWave and Vapps may record your conferences using the CallWave and Vapps Service, but
will only use it to provide a record of the conference to parties
selected by the host or moderator of a conference.
How
We Use IP Address Information
CallWave and Vapps may occasionally obtain IP addresses from users depending
upon how you access our web site. IP addresses are not personal
information. IP addresses, browser and session information may be
used for various purposes, including to: diagnose and prevent service
or technology problems reported by our users or engineers that are
associated with the IP addresses controlled by a specific web company
or ISP; estimate the total number of users visiting CallWave and Vapps' sites
from specific geographical regions; monitor and prevent fraud and
abuse.
How
We Use Cookies
A cookie is a small amount of data, which often includes an anonymous
unique identifier that is sent to your browser from a web site's
computers and stored on your computer's hard drive. You can configure
your browser to accept all cookies, reject all cookies, or notify
you when a cookie is set, however, if you configure your browser
to reject cookies, you may not be able to use CallWave and Vapps' products or
services that require you to "sign in" and you may not
be able to take full advantage of all offerings on the CallWave and Vapps site.
CallWave and Vapps uses its own cookies for a number of purposes, including to:
Keep track of preferences you specify while you are using CallWave and Vapps
services. Estimate and report our total audience size and traffic.
Conduct research to improve CallWave and Vapps Services. This research is used
to gauge the effectiveness and traffic on our site, and we do not
correlate this information with the personal information of individual
users.
How
We Use, Share and May Disclose Information We Collect:
CallWave and Vapps does not share personal information we learn about you from
your use of the CallWave and Vapps Service or this web site with others except
as described in this policy. We do not share your information with
unrelated third parties for their direct marketing purposes.
CallWave and Vapps and Affiliates
When you provide personal information by using the CallWave and Vapps Service
you are sharing your personal information with CallWave and Vapps and its divisions
or subsidiaries, organizations that may hold a majority interest
in CallWave and Vapps and their divisions or subsidiaries. The use of your personal
information by these organizations is subject to this policy.
Completing Transactions
CallWave and Vapps may use your personal information where it is necessary for
us to complete a transaction, to operate or improve CallWave and Vapps and related
products and services, to do something that you have asked us to
do, or tell you of products and services that we think may be of
interest.
Communicating With You
CallWave and Vapps may use your email address to contact you with email messages
about the Service or our offerings. Where you are contacted with
an offer or service based on information you have shared with CallWave and Vapps,
we will do our best to provide you with an opportunity to opt-out
of receiving such further communications at the time you are contacted.
When you use the CallWave and Vapps service, your Skype ID or Caller-ID information
may be seen by the host of the conference and used to provide a
record of the conference. When you participate in a conference on
CallWave and Vapps, you have the ability to make statements which may include
personally identifiable information about yourself; consequently,
you should understand that if you state personal information in
a conference we cannot be held responsible for the use of any information
stated in a conference.
CallWave and Vapps
Does Or May Share Personally Identifiable Information About You
Under The Following Circumstances:
Vendors and Suppliers
In the course of operating our business it may be necessary or appropriate
for us to provide access to your personal information to others
such as our service providers, contractors and select vendors so
that we can operate the Service and our business. Where practical,
we seek to obtain confidentiality agreements that are consistent
with this policy and that limit others' use or disclosure of the
information you have shared.
Merger, Sale or Reorganization
As we continue to develop our business, we might also sell all or
part of our business. In such transactions, personally identifiable
information you have shared with us is generally one of the business
assets that may be transferred. The transferred personally identifiable
information will remain subject to the promises made in this privacy
policy or subsequent policies to which you have consented.
Legal Process or to Protect Rights
Except as otherwise disclosed, CallWave and Vapps does not share personal information
with third parties unless doing so is appropriate to carry out a
users request or it reasonably believes that doing so is legally
required or is in CallWave and Vapps' interest to protect its property or other
legal rights or the rights or property of others.
Children Consistent with the federal Children's
Online Privacy Protection Act of 1998 (COPPA)
CallWave and Vapps does not knowingly request personally identifiable information
from anyone under the age of 13 without requiring parental consent.
Any person who provides their personal information to CallWave and Vapps through
this web site or CallWave and Vapps Services represents that they are 13 years
of age or older. CallWave and Vapps does not direct its services or site at children.
User Access and Objections to Processing
of Personal Information
Users have access to their personal information and may update their
information on the website. If you wish to be provided with a copy
of all the personal information which CallWave and Vapps holds about you, please
contact CallWave and Vapps see section "Contacting CallWave and Vapps" below. CallWave and Vapps
will make reasonable efforts to accommodate your requests. In some
instances, honoring your requests may interfere with or preclude
your ability to use the CallWave and Vapps Service or may require us to terminate
our relationship with you. If you object to any sharing of your
personal information that may be permitted under this policy, you
may do so by writing to the CallWave and Vapps Privacy Officer, at the address
in the section below, "Contacting CallWave and Vapps".
International Visitors and Customers
This web site is hosted in the United States and is intended for
United States visitors. If you are visiting from the European Union
or other regions with laws governing data collection and use that
may differ from U.S. law, please note that you are transferring
your personal data to the United States which does not have the
same data protection laws as the EU and by providing your personal
data you consent to: the use of your personal data for the purposes
identified above in accordance with this Privacy Policy; and the
transfer of your personal data to the United States as indicated
above.
Security
While CallWave and Vapps does take steps to ensure that your personal data is
protected against unauthorized or unlawful use and accidental loss
or damage, no data transmissions over the Internet can be guaranteed
to be 100% secure. Consequently, we cannot ensure or warrant the
security of any information you transmit to us and you do so at
your own risk. Once we receive your transmission, we make reasonable
efforts to ensure security on our systems. We use secure server
software (SSL) and firewalls to protect your information from unauthorized
access, disclosure, alteration, or destruction. However, please
note that this is not a guarantee that such information may not
be accessed, disclosed, altered or destroyed by breach of such firewalls
and secure server software. If CallWave and Vapps learns of a security systems
breach we may attempt to notify you electronically so that you can
take appropriate protective steps. By using this web site or providing
personal information to us you agree that we can communicate with
you electronically regarding security, privacy and administrative
issues relating to your use of this site. CallWave and Vapps may post a notice
on our web site if a security breach occurs. If this happens, you
will need a web browser enabling you to view the callwave.com/conferencing
web site. CallWave and Vapps may also send an email to you at the email address
you have provided to us in these circumstances. Depending on where
you live, you may have a legal right to receive notice of a security
breach in writing. To receive free written notice of a security
breach (or to withdraw your consent from receiving electronic notice)
you should notify us at privacy@callwave.com/conferencing.
Changes
and Updates
We may occasionally update this Privacy Policy. When we do, we will
also revise the last updated date on the Privacy Policy. For changes
to this Privacy Policy that may be materially less restrictive on
our use or disclosure of personal information you have provided
to us, we will attempt to obtain your consent before implementing
the change. We encourage you to periodically review this Privacy
Policy to stay informed about how we are protecting the Personal
Information we collect. Your continued use of the CallWave and Vapps Service
or callwave.com/conferencing constitutes your agreement to this
Privacy Policy and any updates.
Contacting
CallWave
If you have a privacy concerns, or this policy, and if you cannot satisfactorily resolve it through the use of this web site, you should then write to us by email. Postal Mail Address: CallWave, Inc., 136 W. Canon Perdido Street, Santa Barbara, Ca 93101
- Last updated: October 11, 2007
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